Category Archives: Project planning

Making a good information architect – empathy

I’m diverging from my normal factual posts today to touch, ever so slightly, on the almost esoteric. I’ve spent a lot of time working with companies to make websites that cater for their users and their information requirements. It also … Continue reading

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Functional specification – getting down to business

After writing the top-level information about the project we get to the project functionality itself. I include an example on the payment confirmation/ receipt page as it’s such a common requirement. Sitemap and/or logic diagrams Then I list all the … Continue reading

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Open issues

Logically this section links to risk analysis. I find this section very useful over the project life-cycle. During planning I list all the questions I’ve come across while planning that the requirement interviews and analysis did not reveal I put … Continue reading

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Functional specification – important top-level information

Project environment If the project consists of many online and offline discrete elements and/or operational aspects I include a diagram to show the overall environment. The basis for this is my little mental map diagram. Technical environment Specify the programming … Continue reading

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Functional specification – document audience and introduction

The document and format you use depends on the company you work for (following their internal process and formats) and the project. Document audience Business stakeholders – one person would be responsible to sign the functionality, budget, timeline etc off. … Continue reading

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Product data requirements

When you plan the data requirements of a project you’ll sit down with the lead programmer (or the person responsible for planning the database) while you’re planning the project data requirements. While you go through the public and admin page … Continue reading

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Team involvement

When reading my posts, this planning malarky, can sound like a solitary activity. It isn’t. The way you approach a project is always dependant on the requirements of the project. In general I like to have the following at hand … Continue reading

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Internal business clients

I’ve done a lot of work on websites that has a publicly available section, password protected section for registered users and multiple levels of administrative personnel where we’ve built bespoke content management systems for the business. Planning the website and … Continue reading

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Special user types

In the previous two posts I talked about user requirements, user types, functionality (blog and content pages) and general requirements (good SEO) common to most websites. Special user types I refer to a user with information requirements that: fits the … Continue reading

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Interjection: persona development in the real world

In the past two posts I did some pretty detailed persona development for user types on Twitter. You may have asked yourself: Why did she go into so much detail? I wanted to explain persona development and needed it to … Continue reading

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